Exchange/Buyback
LIFETIME EXCHANGE/ BUYBACK SCHEME FOR DIAMOND JEWELLERY
Last updated: 25th February 2025
The terms and conditions for the lifetime buyback scheme provide you with perks of returning the jewellery and getting:
● 100% of the current market price of gold or other metals used in the making of jewellery
● 80% of the market value of the lab-grown diamonds
● No labor or certification charges will be deducted from the refund amount
● Rs 1500/- logistics fee will be deducted from the determining buyback value. ● The refund will be processed via RTGS or NEFT within 21 business days
Easy Steps to Request Exchange or Buyback
To request a return or exchange of the product under the Lifetime Exchange or Buyback Policy, follow these simple steps:
1. Email Us: Send an email to info@limelightdiamonds.com requesting an exchange or buyback of a product.
2. Call Us: Call our customer service team at +91-8779264332 to confirm your return package is ready for the reshipment with the required details.
3. We Will Take Care: Once the product is received from our end, we will notify you once the refund or exchange is processed
Important Points to Remember
● The policy is only applicable to orders placed in India
● The Company shall inspect the products, and if satisfied, then the Company shall process for the refunds. No refunds will be processed for any damaged/tampered products
● Our website is under continuous improvement, so check back regularly for updates.
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.